Terms of Service
Welcome to Pookie Cookie. By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.
Website Use
All content, images, designs, logos, and materials on this website are the intellectual property of Pookie Cookie and may not be copied, reproduced, or used without prior written permission.
You may use this website for personal, non-commercial purposes only.
User Content
If you post reviews, comments, or other content on our website, you are responsible for ensuring it is lawful, respectful, and does not infringe on anyone's rights.
We reserve the right to remove any content that is inappropriate, offensive, or violates these terms.
Cookies
Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies as outlined in our Privacy Policy.
External Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external websites.
Intellectual Property
All website content belongs to Pookie Cookie unless otherwise stated. Unauthorized use, copying, or distribution is strictly prohibited.
Limitation of Liability
While we strive to keep all information accurate and up to date, Pookie Cookie does not guarantee the completeness or accuracy of the content. We are not liable for any direct or indirect loss arising from the use of our website.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after any changes constitutes your acceptance of the updated terms.
For any questions regarding these Terms of Service, please contact us through our official support channels.
Privacy Policy
At Pookie Cookie, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect:
Personal details such as your name, email address, phone number, billing address, and shipping address.
Order details including purchase history and payment confirmation.
Account information such as login credentials (if you create an account).
Customer support communications.
Device and browsing information including IP address, browser type, cookies, and website usage.
Some information is provided directly by you, while other information is collected automatically or through trusted third-party service providers.
Why We Collect Your Information
We use your information to:
Process and deliver your orders.
Verify and process payments.
Provide customer support.
Send order confirmations, shipping updates, and important notifications.
Improve our website, products, and customer experience.
Prevent fraud and maintain website security.
Comply with legal obligations.
Send promotional emails and offers (you may unsubscribe at any time).
Cookies & Website Analytics
Our website uses cookies and similar technologies to:
Improve website performance.
Remember your preferences.
Analyze visitor activity.
Enhance your shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
When We Share Your Information
We only share your information when necessary with trusted partners such as:
Payment gateways
Shipping and logistics providers
Shopify and website service providers
Analytics and marketing platforms
Customer support providers
Government or legal authorities when required by law
We never sell or rent your personal information to third parties.
Data Security
We use appropriate technical and organizational measures to safeguard your personal information. While we work hard to protect your data, no online system can guarantee complete security.
Data Retention
Your personal information is retained only for as long as necessary to:
Complete your orders.
Provide customer support.
Meet legal and tax obligations.
Resolve disputes.
Enforce our policies.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of your data.
Receive a copy of your personal information.
Restrict or object to certain data processing.
Withdraw consent where applicable.
Unsubscribe from promotional communications at any time.
To exercise these rights, please contact us using the details below.
Children's Privacy
Our services are not intended for children. We do not knowingly collect personal information from individuals below the age required by applicable law.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
International Data Transfers
Your information may be stored or processed outside your country by trusted service providers. Where required, appropriate safeguards are implemented to protect your personal data.
Policy Updates
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after any updates indicates your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Email: pookieworkmail@gmail.com